Plexus Success Stories

THE STORY

Spreadsheets, emails, and manual forms were no longer sufficient for keeping up as Reliant responded to their customers' needs.

Reliant Group is a fast-growing service provider with a multifaceted service portfolio including commercial moving, furniture installation, procurement, and IT services. The expanse of their services requires highly detailed and extensive logistical management. From its founding, Reliant managed logistics through a series of spreadsheets, documents, emails, and manual forms. In order to grow, they needed to shift their focus toward an efficient project management system. They chose Plexus to centralize their business process and company data, which reduced redundant communication and integrated information that was previously fragmented. By eliminating some of the operational burdens, they increased project quantity, responded more effectively to customers, and brought on new clients more rapidly.